Returns & exchanges
Pack and texture help
In the sample scenario, contact the shop within 30 days with your order reference and the items involved. Keep the original packaging where practical. The shop would confirm the return address and whether a replacement is available before you send anything.
Before changing an item
The gallery distinguishes bottles, jars and tubes at a glance.
This storefront demonstrates the policy page. No goods are sold or returned here.
Explore the collection